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Services Marketing - MKTG808

The service sector is one of the largest and most substantial contributors to Australia's GDP. This unit aims to challenge traditional perspectives of marketing since the provision of services and the way in which these are designed and offered to the marketplace fundamentally differs from the more traditional 'product or goods marketing' perspective. The unit will examine marketing theory and practice as it applies in sectors which deal primarily in the provision of services. It will however recognise that service is an inherent aspect of many organisations which must be strategically managed. The unit is an applied unit; a range of important conceptual and practical issues concerned with the marketing of services will be discussed and their application will be illustrated across a wide array of service business contexts.

Credit Points: 4
When Offered:

TBD - Not offered in the current year; next offering is to be determined

Staff Contact(s): Marketing and management staff

MKTG696 Prerequisite Information


Unit Designation(s):


Assessed As: Graded
Offered By:

Department of Marketing and Management

Faculty of Business and Economics

Course structures, including unit offerings, are subject to change.
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