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Operations Management - MGSM890

This unit is subject to a quota. Limited places are available. Please refer to the Faculty for further information

This unit examines the key issues currently facing all service and manufacturing organisations when creating the products and services. A primary aim of the unit is to illustrate the principles involved in effectively creating a value proposition and how the value transformation process is managed in the organisation and across the value chain. The unit will also examine the strategic contribution that operations management can make to the organisation’s long-term success. After placing the activities required of the operations manager into a conceptual framework, the practical issues and difficulties in making operations decisions are examined. Included are the areas of product design conversion processes for making goods and services, planning and control, the impact of e-commerce on operations, supply chain management, and improvement activities.

Credit Points: 4
When Offered:

Term 1 North Ryde - January to March

Term 1 Hong Kong - Offshore students only

Term 2 North Ryde - March to June

MGSM Term 3 City - MGSM, City Campus, June to September

Term 3 North Ryde - June to September

Term 4 North Ryde - September to December

Staff Contact(s):

Admission to MBA or MMgmt or GradDipMgt or MEngMgt Prerequisite Information


Unit Designation(s):
Assessed As: Graded
Offered By:

Department of Management

Faculty of Business and Economics

Course structures, including unit offerings, are subject to change.
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